Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Make a booking or reservation
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Passport information (for international bookings)
• Payment information (processed securely through third-party payment processors)
• Travel preferences and special requirements

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: Processing bookings, reservations, and payments
• Communication: Sending booking confirmations, updates, and travel documents
• Customer Support: Responding to inquiries and resolving issues
• Marketing: Sending promotional offers, newsletters, and travel deals (with your consent)
• Personalization: Customizing your experience and providing relevant recommendations
• Analytics: Understanding how our website is used to improve our services
• Security: Detecting and preventing fraud, abuse, and security threats
• Legal Compliance: Meeting legal obligations and enforcing our terms

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating our business, including airlines, hotels, tour operators, payment processors, and IT service providers. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Partners

We may share your information with travel partners, including airlines, hotels, car rental companies, and insurance providers, to fulfill your bookings and provide you with travel services.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (court orders, subpoenas, warrants)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website performance and traffic
• Deliver targeted advertising

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Regular backups and disaster recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access, review, and correct your personal information. You can update your account details by logging into your account or contacting us.

6.2 Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., records we must retain for legal or accounting purposes).

6.4 Marketing Communications

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly

6.5 Do Not Track

Some browsers offer a "Do Not Track" feature. We currently do not respond to Do Not Track signals.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of the information
• Legal and regulatory requirements
• Business and operational needs
• Fraud prevention and security

8. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: